Job Information
Expeditors Local IT Support in Hanahan, South Carolina
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
18,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
As an IS Specialist you will manage the hardware and much of the software needs of your local branch and customer base. Your internal customers are a diverse mix of technical and non-technical individuals so you will develop your skills communicating with both areas. Your skills in developing tools and technical solutions will assist improve the branch's processes and productivity and you will have ownership of the purchase, inventory and set up of new systems and devices and will ensure that the network operates at consistently and efficiently. You are an integral member of the team that ensures the effective management of technology, systems and keeps us operating efficiently.
Major Duties and Responsibilities
Execute Regular IS Basic Tasks to keep the systems up & running
PC builds and deployment using our standard imaging process
Level 1 and 2 Helpdesk Administration
Technical Support for PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementation
Manage daily server data backups
On call for after-hours IS issues
Asset Management such as purchasing, shipping, tracking and maintenance
Ensure adherence to Company policies and procedures
Hardware Management: You will continuously manage the operational effectiveness of the branch's hardware, taking control of inventory, end of life, ordering, set up and retiring of all hardware.
Software: You will have responsibility for troubleshooting software issues, roll out of new software solutions, the backup and storage of data and its security and the effective use of technical solutions that support operational performance.
Solutions: In this role you will have the opportunity to build and develop solutions in conjunction with the operational teams, that drive efficiencies into the operational processes of the branch, supporting and or developing solutions that drive automation and optimization of productivity
Windows 10 OS experience and PC Troubleshooting; preferred candidates will have experience building PC's
Technology concepts - PowerShell, Networking, TCPIP, Cybersecurity, Cabling
Software - Office, Exchange, SharePoint
Effective problem solving skills
Ability to handle multiple tasks/projects
Demonstrated customer service skills and proven interpersonal skills
Good communication skills
Inquisitive and exploratory mind-set
IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
All your information will be kept confidential according to EEO guidelines.