Expeditors International of Washington, Inc. Jobs

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Expeditors Agent - Order Management (OM) in Ho Chi Minh City, Vietnam

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals

  • 250+ locations worldwide

  • Fortune 500

  • Globally unified systems

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow

  • Ensure accurate and timely data entry into our operating system

  • Track and trace Order Management files

  • Ensure timely clearance and delivery of freight to customer for all shipments

  • Ensure documents are sent timely and arrival notices communicated to destination for Export shipments

  • Ensure accurate and timely client and vendor billing

  • Interact with our customers in arranging their international shipments, meeting customer service standards.

  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

  • Understand department process flow, constantly looking for areas of improved efficiency

  • Ensure all customers standard operating procedures are followed and updated in the DLSOP

  • Meet KPI standards, as per the company’s procedures

  • Fresh graduated student from Foreign Trade or economics or Marine University/ College or having 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

  • Understanding of ocean documentation process a plus

  • Pro-active, strong organizational skills

  • Good computer skills (Excel, Word, PowerPoint)

  • Hazardous Materials certification (preferred)

  • Fluent in English

  • Willing to put extra hours, as required

  • Well-organized, innovative, self-motivated

  • Able to work in the team, under high pressure and tight deadline

Expeditors offers excellent benefits

  • Benefits complied with local law

  • Health Plan: Medical, Accident Insuarance

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.