Job Information
Expeditors Customs Brokerage Agent in Memphis, Tennessee
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.
Major Responsibilities:
Deliver Exceptional customer service
Ensure accurate and timely data entry into our operating system
Receive shipment notifications
Verify all charges due
Surrender docs and payment to obtain freight release
Review documents and prioritize
Create entry summary
Submit docs to customs
Dispatch freight
Confirm delivery
Ensure customer profiles are updated and current for assigned accounts
Support operations where needed
Meets company standards of 52 hours training per year
Excellent verbal and written communication
Experience with word processing, spreadsheets, Windows, Outlook and various PC based software
Willingness to learn and develop the industry skills
Sense of urgency
Attention to detail
Have a positive attitude and an innate desire to help people
Desire to work in a team environment
Work with integrity
Maintain a professional Appearance
Have Confidence even in the face of intense challenges
Be curious to learn and grow
Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary
Be resolute and results oriented- get the job done!
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.