Job Information
Expeditors Logistics Coordinator - Customs Brokerage Agent in Moon Township, Pennsylvania
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Major Duties and Responsibilities
Provide outstanding, friendly customer service through daily communication with both internal and external customers
Ensure accurate and timely data entry into our operational system
Track and trace custom files
Ensure accurate and timely client billing
Understand all the elements of the import customs operating procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
Assist with verification of customs declaration information and the submission of such to the customs authority
Ensure compliance at all times to regulations
Hours Monday - Friday 8:00 AM to 5:00 PM
Successful candidates must pass a background check
Customer Service: 6 months to 1 year experience; or equivalent combination of education and experience
This position will sit in Moon Township, PA. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.
Understanding of transportation documentation and terms is a plus.
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Strong desire to learn
Proficient computer skills - Outlook, Excel, Word, PowerPoint
Fluent in English
Reporting Structure
Customs Brokerage Lead Agent, Supervisor and Manager
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program