Job Information
Expeditors Distribution & Warehouse Operative in Newtownabbey, United Kingdom
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
To support the Distribution manager in the smooth running of the department within the branch and in the market place through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.
KEY RESPONSIBILITIES:
Daily process and input of all customer orders and distribution accounts.
Run stock reports to check for product availability.
Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.
Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order as necessary.
Trace orders as required and notifies customers of any activity concerning their order.
Input all receipts, putaways, moves, picks, shipments, and cycle counts
Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
Report customer feedback to management, including any signs of customer dissatisfaction.
Always meet compliance to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
Meet KPI standards, as per the company’s procedures
Ensure smooth and timely freight process flow
Escalation of problems to Management when necessary
Attend training classes when required and meet company standards of 52 hours training per year per employee.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
KNOWLEDGE, SKILLS AND BEHAVIOURS:
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Pro-active, strong organizational skills.
Good System experience required, and ability to learn quickly on bespoke in-house system
Fluent in English, both oral and written.
Training Requirements:
- Meet company standards of 52 hours training per year
Education and Experience:
Education (preferred level) to GCSE Standard – Maths and English
2 years related experience and/or training; preferred
Previous experience in inventory control and/or distribution operations
Counter-balance Forklift License
Expeditors offers excellent benefits
Competitive salary
Pension
Private Medical Insurance
Stock Purchase Plan
Training and Personnel Development Program