Expeditors International of Washington, Inc. Jobs

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Expeditors Support Specialist - Connected Customer, IS-Connected and Intelligent Solutions in Seattle, Washington

"We're not in the shipping business; we're in the information business." -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals

  • 250+ locations worldwide

  • Fortune 500

  • Globally unified systems

Looking to work hard with balance, where being able to contribute to a team is immensely important . . . but so is life after work and on weekends? Don't consider yourself an analyst, developer, or coder, but know you are up to a challenge and have proven that in other settings? We're much less concerned about labels than finding the right fit, long-term.Connect Customer Support communicates with branches around the world, solving dozens of issues on a daily basis. Every day is a new challenge, whether that is a password reset or determining why our Electronic Data has stopped sending to a global client. We use logic to troubleshoot inconsistencies in our EDI translations, catching the small things and hunting down bugs. No one will tell you our job is easy, but we are serious about having fun and enjoying time with our teammates. It's fast paced, problem management in a 24/7 environment. Come prepared to learn, laugh with us, and provide the very best in customer service!

This job might be for you if:

  • You’re a passionate problem solver

  • You enjoy improving processes

  • You have experience in a fast-paced environment

  • Your attention to detail is outstanding

  • You enjoy complex puzzles

  • You often use an owner’s manual, Google, or a Youtube video to fix something

  • You rocked Algebra or Chemistry courses

You'll be happy working with us if you also:

  • Take pride in your work and desire to do it correctly, every time

  • Have flexibility to reprioritize and handle multiple assignments at any given time while maintaining commitment to deadlines

  • Have experience in Unix, scripting or SQL

  • Enjoy reading or understanding code, but not necessarily writing it

MINIMUM QUALIFICATIONS

  • Exceptional customer service

  • Effective verbal and written communication

  • Superior organization skills

  • Ability to create instructional and technical documentation

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance

  • 401(k) Retirement Savings Plan

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines. Successful candidates must pass a background check.

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